Frequently Asked Questions

What is Amber Al Shifa store?

Blue Treasure Store for Autism and Down Syndrome has obtained a certificate of innovation for the first time in the world, a final treatment for the incurable disease.

Nice French classification for pharmaceutical products and food supplements, high classification

How much does shipping and delivery cost?

Shipping and delivery costs vary from one company to another, depending on the customer’s choice of the company chosen for delivery upon request. Prices also vary depending on the region in which the customer lives.

How long does it take for my order to arrive?

The duration of your order’s arrival varies depending on the type of products and the shipping companies that the customer chooses when ordering. The duration of your order’s arrival also varies depending on the region in which you live.

· When will my application be processed?

We process orders all days of the week except Friday.

Do we provide delivery and cash on delivery service ?

No, the service is not currently available with us.

Do we provide bank transfer service ?

Yes, the service is available with us.

· Do we provide information about your order or shipment?

Yes, once you order, the Amber Al Shifa team will contact you immediately, or you will receive an email or SMS text messages on your phone containing information about tracking your order through the shipping company you chose when ordering from our online store. If you do not receive any information about tracking your shipment within 5 business days, for more information, please contact customer service and technical support.

What payment methods do we have available?

We accept and support the following payment methods: Bank Transfer - Mada - Visa - MasterCard - Apple Pay

· What countries and cities do we ship and deliver to?

We ship and deliver to all parts of the world .

How can I contact the customer service team of Amber Al Shifa Store?

You can contact us and receive all your inquiries and opinions. For more information, please contact customer service and technical support.